CSC NoteMaker Activity Plan
- Aging CSC data access client
- Main documentation is free form notes
- Cause errors
- Information documented incorrectly
- Abbreviations and acronyms
Project Goals
- Reduce typing
- Standardize notes on common call types
- Increase amount of information documented
- Reduced errors over time
- New note forms will make it easier to determine which reps give incorrect information regularly
Project Features
- Caller name and association always visible
- Selectors for call types
- Text area for note compilation
- Note auto-copy into clipboard on generation
Future Growth
- Add call types
- Implement jQuery
- Rewrite in PHP
