Freddy's Fixit EXPERIENCE:

• 2011 to present
  Umpqua Bank, Eureka, California
  IT Helpdesk Specialist, Service Desk Technician
  Duties include using an IT Systems Management tool to report and reslove IT issues within
  a community banking environment, resolving issues on Citrix and Windows operating systems.
  Managing users and groups using Active Directory, System Administration in Windows Server 2003,
  and Server 2008. Desktop Management and customer relations and support through the Helpdesk hotline.
   
• 2010 to Present
  Independent IT Consultant: Information Resource Management, Systems Analyst,
  Database Administration, network and phone system support, PC desktop and
  laptop support (hardware and software) including server management and
  support (AIX UNIX and Linux).
   
• 1997 to 2010
  USDA FOREST SERVICE, Redwood Sciences Lab, Arcata, California
  Database Administrator, Knowledge Management Specialist, Systems Analyst
  
  Duties include but are not limited to: System Administration (UNIX, Linux), System Analysis,
  Database Management, Knowledge Management, Desktop Management (Windows),
  Webpage Management, Software Engineering using UNIX, DOS, HTML, Java, JavaScript,
  PHP, SQL, Visual Basic, Pearl, Windows 2000/XP recovery console, and some Python.
   
• 1985 to 1996
  BOYD COFFEE COMPANY, Portland, Oregon
  Sales Area Representative, Eureka, CA
  
  My area consisted of accounts within a five county area. I provided maintenance on all
  equipment, electronic and mechanical, and was responsible for an 81% increase in sales.
   
• 1982 to 1985
  DENNY'S RESTAURANTS, Medford, Oregon
  Manager
  
  Responsible for all phases of daily restaurant operation.

EDUCATION:

• December, 2005
  Bachelor of Science degree - Computer Information Systems
  Humboldt State University, Arcata, California
   
• May, 2000
  Associate of Science degree - Computer Information Systems - Programming
  Associate of Science degree - Computer Information Systems - Applications
  College of the Redwoods, Eureka, California
   
• May, 1981
  Associate of Science degree - Accounting and General Business
  Merritt Davis College of Business, Medford, Oregon
  

Freddy's Fixit SKILLS:

• Listen well.
• Certified Trainer.
• Customer Service.
• Follow instruction.
• Retail and Industrial Sales.
• 17 Years Experience in Systems Analysis.
• 17 Years Experience in Computer Consulting.
• 17 Years Experience as a Computer Specialist.
• 14 Years Experience in the Food Service field.
• Account Management in retail and industrial markets.